A few suggestions for assuring more user friendly, useful websites are provided here for your consideration:Get to know your IT personnel, interns or volunteers well. They are usually on top of innovation and applications that can improve citizen access.Whenever possible, get weekly updates on the number of hits to your website, where most consumers go for information, and what information needs to be updated. This gives you areas in which to focus your limited time and resources.Stay abreast of what your constituents want, need or could benefit from on your website. These are also areas worthy of your attention and resources.Routinely put yourself at the citizen’s computer-Test out your website for yourself: Would you be able to get the information you needed? How user-friendly is it? Does it look appealing to the eye? How frequently is it updated?