John Stoker: How Fake Talk Prevents Productivity – Forbes

Fake Talk can be defined as any time a person intentionally misrepresents the truth, is unintentionally vague or unclear, when people go along to be agreeable or not rock the boat, and when people are focused on being politically correct rather than discuss and understand the finer nuances of what is going on. When people engage in these types of behavior, then performance is not improved, work is often redundant or inefficient, accountability is lacking, and the bottom line ultimately suffers.

via John Stoker: How Fake Talk Prevents Productivity – Forbes.

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